Warranty

What is our warranty?

Sleep Series have you covered for 5 years warranty

 

What does the warranty cover?

Sleep Series Pty Ltd provides cover for all products purchased online at www.sleeperies.com.au .

This warranty covers only the original purchaser and only the product that the original purchaser has purchased directly from Sleep Series. The product must show that it has at all times been used for its intended use and no mistreatment and that it aligns accordingly with our Customer Care Guide.

 

How do I make a claim?

If you would like to make a warranty claim for your product that you purchased directly from Sleep Series and you believe it to be faulty, please do the following:

  • Email hello@sleepseries.com.au
  • Let us know why you are making a warranty claim, please include as much information as you can
  • Attach any Images of the faulty product
  • Your order number and best contact details